Legal
Privacy Policy
This policy explains how Have A Move handles personal data for customers and movers. Last updated: 14 March 2026.
What we collect
We collect contact details, move request details, booking data, and uploaded media needed to provide quote comparisons and booking workflows.
How we use your information
We use data to match customers with movers, generate estimates, support booking operations, and provide customer support and dispute handling.
Who we share data with
Customer move details are shared with relevant movers on the marketplace so they can quote and fulfill services. We also use vetted processors for infrastructure, payments, and messaging.
Retention and security
We apply technical and organisational controls to protect account and booking information. Data is retained only as long as needed for service delivery, legal, and operational purposes.
Your rights
You may request access, correction, or deletion of personal information, subject to legal obligations. Contact support for data rights requests.
Cookies and analytics
Have A Move uses essential cookies for authentication and session security. Additional analytics and marketing controls may be introduced with clear consent controls.
Contact
For privacy queries or data requests, contact support via the contact page and include the email linked to your Have A Move account.